02 Live — Production

Route

Sort, Prioritize, Act

Your inbox becomes a command center, not a time sink. 500+ emails per week triaged before you wake up.

Email Is a Full-Time Job. It Should Not Be Yours.

The average operator spends 2-3 hours daily managing email. Scanning, sorting, deciding what matters, forwarding, flagging. Most of those decisions follow the same patterns every single day.

Route encodes those patterns into a deterministic rules engine. The obvious stuff never touches AI. The rest gets classified in seconds. You wake up to a sorted inbox, not a wall of unread.

Q-Priority Scoring

Eisenhower 4-Quadrant classification, extended with a Q0 escalation tier

Q0

Escalate

Critical. Immediate human attention required. System alerts you directly.

Q1

Do Now

Urgent and important. These surface at the top of your morning review.

Q2

Schedule

Important, not urgent. Queued for the right time. Nothing slips through.

Q3

Delegate

Urgent, not important. Routed to the right person or automated entirely.

Q4

Eliminate

Neither urgent nor important. Archived. Gone. No more noise.

Rules First. AI Second.

The 90/10 architecture that keeps costs near zero

Most AI email tools classify everything with a language model. Expensive. Slow. Overkill. Route takes a different approach.

Six precedence levels of deterministic rules run first. Sender domain, keyword patterns, header analysis, contact history. If the rules can handle it — and 90% of the time they can — the email is sorted and routed without a single API call.

AI only activates for the genuinely ambiguous 10%. New senders, unusual requests, emails that break the pattern. The system gets smarter over time as contact confidence scores build.

Six Precedence Levels

  1. L1 VIP sender overrides — always escalated
  2. L2 Domain-based routing rules
  3. L3 Keyword and subject pattern matching
  4. L4 Contact history and confidence scoring
  5. L5 Thread context and reply chain analysis
  6. L6 AI classification — ambiguous emails only

Capabilities

Deterministic Rules Engine

Six precedence levels process emails with pure logic. Sender matches, keyword patterns, domain rules. 90% of your inbox handled without burning a single AI token.

AI Classification Layer

The remaining 10% — ambiguous, novel, or complex emails — get AI analysis. Intent detection, urgency scoring, and routing recommendations.

Contact Learning

The system learns your senders over time. First contact gets careful analysis. Tenth contact from the same person gets instant routing based on established patterns and confidence scores.

Intake Automation

New leads, support requests, vendor inquiries — automatically categorized, labeled, and forwarded to the right queue before you open your laptop.

500+

Emails triaged per week

90%

Handled by rules alone — no AI cost

<60s

From inbox to sorted

6

Precedence levels in the rules engine